Returns & Replacements

Returns of food products

We do not accept returns of food products because these items cannot be restocked.

Damaged, defective, or incorrect items

If you receive an item that is damaged, defective, or different from the item you ordered, please email info@justgoodjoe.com. We will arrange a replacement item.

Carrier-related issues

For shipping-related issues, please contact the shipping company directly to seek a resolution. If you are unable to resolve the issue with the shipping company, please email info@justgoodjoe.com so we can review the situation and determine whether we can provide assistance. Assistance or a resolution cannot be guaranteed.

Incorrect shipping information

Shipping errors resulting from incorrect information entered by the customer are not covered by this policy. Please check your shipping details carefully before placing your order.